The Regional Transport Consortium of the Community of Madrid offers travelers the MADRID TRANSPORT INFORMATION SYSTEM, so they can look up at any given moment the different means of public transport available in all the service network and plan the best possible route between the different intercity bus operators, EMT, Madrid Metro, Suburban Train, as well as in the transport interchangers.
Likewise, through CITRAM you can make any claims regarding service as well as suggestions. For that purpose you can use any of the following links.
You can make suggestions about this service in the following form
You can make your complaints about the service used in this form